Customers Experiencing Bluehill Software Issues, Please Read Below

This week, Microsoft released its monthly Windows updates for April.  This particular update has led to multiple concerns regarding Bluehill Software versions 1, 2 and 3. Bluehill Universal is not affected.

These concerns typically arise upon start-up or when saving or completing a sample, and appear to crash the software.

To resolve the issue, please uninstall the following updates from your PC.

  • Windows 7: KB4015549 and KB4015546
  • Windows 10: KB4015217

Our engineering team is working diligently to resolve the issue. We will send out additional communication when more information has been gathered.