FAQs: Partner Software

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Question Topic There is a communications error between my computer and the machine frame. What should I do? Partner Software How do I get help with the Partner dialog boxes? Partner Software I have an auditor asking for software verification documentation and Instron accreditation information. Where can I find this information? Partner Software How do I get my raw data points into Excel? Partner Software What are my technical support coverages and options? Partner Software How do I export my results to a text file? How do I get my results into Excel? Partner Software How do I simplify or streamline the wizard? Partner Software How do I get my graphs to display properly? Partner Software How do I save new configurations? Partner Software Should I unpack my Instron when it arrives at my facility? [GEN-102-SV] Partner Software How do I expand my options in the wizard? Partner Software How can I navigate through the wizard more quickly? Partner Software How do I get my display numbers to read correctly? Partner Software How do I store different procedures in different databases? Partner Software When I press the "Play" button on some wizard animations, I get no response. Partner Software How do I zoom in on a graph? Partner Software How do I enter specimen information for more than one specimen? Partner Software What should the display read when performing a Cal Check? (5500 Systems) Partner Software I am trying to save an option in the Parameters menu but it doesn't change. How do I change it? Partner Software Can I use specimen cueing during a test? Partner Software I would like to save, in electronic format, reports generated by the Report Generator. How can I do this? Partner Software How do I make a subset of the test data visible to the calculation algorithm? Partner Software I have a Partner system with an Apex or Vertex controller. Why can't I upgrade my computer to the Microsoft® Windows® 2000 or Microsoft® Windows® XP Professional operating systems? Partner Software I've been running tests for a couple of months now, and the system seems to be getting slower and slower, especially right after a test. Partner Software How often should I perform an auto calibration of the transducer being used? (5500 Systems) Partner Software What is a measurement expression? Partner Software How do I control animations in the wizard pages? Partner Software I see the same calculation listed in more than one calculation library. Why? Is there any difference? Partner Software What are my export options in Partner? Partner Software How do I change the speed of different zones? Partner Software How should the instrument be situated when performing an auto calibration? (5500 Systems) Partner Software I have a network and would like to store my results directly to the network. Partner Software Why should I back my files up in two folders? Partner Software What actions take place when a result is saved? Partner Software How do I restrict calc data? Partner Software How many calculations can be enabled during a test? Partner Software How do I copy, move and/or delete results? Partner Software When should I configure Safety Limits? Partner Software How can I learn more about Partner's functions? Partner Software What is the difference between resolution and active digits? Partner Software How do I make a working GenTest procedure? Partner Software How can I vary the control rates and target levels without going back into the wizard? Partner Software How do I create a new results database? Partner Software How can I change the way the date is displayed on my Test Results screen? Partner Software When I try to save my results, I get a message saying "Microsoft® Access will not accept more than 255 fields in a table." Partner Software When I go to open a result, the first 500 tests I pulled last year are not listed as choices. How do I view these results? Partner Software When running a test my system slows down and the hard drive runs a lot. Partner Software What's new in the Report Generator in Partner version 6.1a? Partner Software How do I know when to enter a number or an expression? Partner Software How do I rearrange items in the GenTest Flow Tree? Partner Software How do I add shortcuts to my Tools menu? Partner Software How do I modify answers to Test Tags for results already stored? Partner Software Can I use existing instruments with my new 5500 system? Partner Software Can I buy new instruments for my system that are Auto Identifying? (5500 Systems) Partner Software Can I perform mathematical operations on test tags after they have been saved to my results table? Partner Software Can I publish my test results on the Internet or my company's intranet? Partner Software I'm trying to type in a test tag before I run a test, and the computer keeps beeping at me. Partner Software How do I end a test in GenTest? Partner Software